Posted: 16 September 2022
Scientific
Digital Imaging plc (SDI) acquired Applied Thermal Control (ATC) in 2018 and
Thermal Exchange (TE) earlier in 2019. The two midlands-based companies provide
synergy within the group and complement the SDI growth strategy. There is a parallel between ATC and TE’s
product ranges and customer base.
The two
companies will see greater cooperation as we merge into a single organisation
and will be based on a joint site by early 2020. Applied Thermal Control customers
will benefit from a larger range of more powerful chillers to choose from,
varying in size and capacity. As a
combined organisation we can now offer a more responsive turn around for
service and maintenance requests. By using experienced, skilled in-house
technicians who are familiar with ATC chillers we can respond more effectively.
Customers can choose from a range of service contract agreements to suit all
requirements, our customers can plan servicing at a known cost, reducing
emergencies and unplanned down time.
Both
organisations are SME’s with a focus on customer service and developing connections
with OEM’s and end users, resulting in successful long-term business relationships.
Teams from both ATC and TE provide responsive and excellent customer care, we
understand our customers projects can have changing priorities and we will
continue to be quick to respond requests and lead times. We are small enough to provide a
professional, cost effective solution with personal advice and customisation
where necessary, we will maintain that ethos.
The use
of ATC’s global service partners and agreements will benefit Thermal Exchange customers,
offering new international sales and service contacts.
There
will be an expanded planned program of new product development carried out by a
larger technical team offering combined specialist expertise. We plan to bring the additional benefit of minimised
product lead times through standardisation, where possible and quality
standards regulated through our ISO 9001 and ISO 14001 accreditation's.
We aim to
bring benefit to our customers by combining skill sets and knowledge, along
with a wider service offering. The qualities we will retain are knowledgeable
staff that are pleasant to deal with and provide the information you need.
Along with
reliable,
precise products you know that you can depend on.
We are looking
forward to a bright future together (and as part of the SDI Group) providing an
enhanced product range and service offering to our customers. Personnel have vast experience in specifying,
commissioning and servicing chillers of all sizes. The range we are now able to
offer has been expanded along with providing greater technical expertise.
The collaboration
will provide continued innovation and product development by using the skills,
experience and expertise developed within both organisations as a collaboration
on future projects.